COVID-19 Statement - Current Alberta mandatory measures:
**Masks are MANDATORY in ALL common areas of the Resort.
**Only people from the same household are allowed to travel and stay together at this time. No groups of friends or other guests not from your immediate household are allowed and no visiting other guests in their suite
**Staff will not enter a guest suite for normal maintenance or housekeeping issues but will provide guidance and/or supplies.
**Restaurants in Canmore are open under reduced capacity restrictions
**Ski hills are operating but have COVID-19 guidelines to follow to keep everyone safe.
Here are the Lodges at Canmore we are taking the COVID-19 pandemic very seriously.
Our management and staff are working diligently to ensure we meet all of Alberta Health Services recommendations.
All high touch areas are disinfected throughout the day using approved disinfectants. This includes:
-Elevator buttons, door handles, point of sale machines, pens and countertops
-There is alcohol sanitizer provided at the lobby entrance for guests
-Physical distancing reminders are placed throughout the property
-Guest rooms are thoroughly cleaned and then disinfected after guests have checked out.
-When checking in, only one person from the group is permitted in the lobby and the lobby has a max capacity of 6 people
**The heated outdoor pool is OPEN as are the hot tubs however reservations are needed for 30 minute time slots for family cohorts only. No multiple suites allowed. Reservations for the day of are made in-person at the front desk starting at 8am.
**The fitness room is closed until further notice.
*For the health and safety of all, please stay home if you are feeling unwell and having COVID-19 symptoms.
Give us a call direct for the best rates. We offer the best rate guaranteed. If by any chance you find a lower rate at a different hotel with the same amenities, we will be happy to match it.
Cancellations must be 14 days prior to arrival date for reservations more that 3 nights, for reservations that are 3 nights or less we require 72 hours (3 days) prior to your arrival date notice. If we do not receive your notification within the cancellation policy your deposit will be forfeited.
The booking is confirmed with a deposit of total of 1 night stay for a reservation less than 3 nights stay. Reservation more than 3 nights is confirmed with a deposit of 50% of your total stay.
We accept all major methods of payment. These include: Debit, Visa, Mastercard, Amex and Cash.
Check in/out times
Check In: 04:00 PM
Check out: 11:00 AM